Front Office Executive

6 days ago


Tardeo Mumbai Maharashtra, India Imperial Club by the Leela Full time

The Front Office Executive serves as the club’s first point of contact, welcoming members and guests while managing check-ins and inquiries to ensure a positive experience.

**Responsibilities**:

- Greet members and process check-ins with efficiency and warmth.
- Answer inquiries about club services, events, and facilities.
- Handle reservations and coordinate member requests.
- Address member concerns and escalate issues as needed.
- Keep the front desk area polished and organized.
- Assist with billing and payment processing for club services.

Qualifications:

- High school diploma; hospitality training preferred.
- 1+ years of experience in customer service or front desk roles.
- Excellent communication and a friendly, professional demeanour.
- Familiarity with club management systems is a plus.
- Ability to thrive in a member-centric environment.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹27,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person



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