Customer Care Executive

6 days ago

Thiruvananthapuram Kerala, India Transorze Academy Full time

**Job Description of Student Counselor**
- Processing of enquiries received
- Uploading the leads into Transorze ERP, regular follow-ups based on the scheduled date and updating status.
- Sending mails, SMS and Whatsapp to interested students.
- Call cold/warm leads (as provided)
- Get students to walk-into the office
- Daily reports to be sent to respective heads as per format
- Counsel students (from all sources) and convert to admissions
- Call students for follow-up.
- Ensuring the fees collected on time.
- Co-ordinate with placement team for ensuring their students placed.
- Organize events at the centre along with staffs and students

**Qualification : Any bachelor degree**

**Need Good Communication skill in English, Malayalam Mandatory**.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your salary expectation?
- Do you have notice period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

Shift availability:

- Day Shift (preferred)

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