Guest Service Associate

2 weeks ago


Viman Nagar Pune Maharashtra, India Timezone Entertainment Pvt. Ltd Full time

Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹14,500.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Viman Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8533834177



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