
Customer Service Support
2 weeks ago
**(Entry Level Position)**
**Job Title**: Customer Service Support
**Location**:Hyderabad, India
**Responsibilities**:
**Customer Focus**:Provide outstanding customer service by creating positive experiences and demonstrating empathy in all interactions.
**Communication**:Engage with customers through clear and articulate verbal and written communication. Proficiency in vernacular languages is a plus.
**Problem Resolution**: Manage and resolve customer issues effectively, ensuring clear communication throughout the process.
**Proactive Problem-Solving**:Take a proactive approach to identify and resolve customer queries promptly.
**Record Keeping**:Maintain accurate records of customer interactions and transactions.
**Team Collaboration**:Work closely with team members to ensure customer satisfaction and consistent service delivery.
**Requirements**:
**Experience**: 0-3 years in a customer service role.
**Education**:Bachelor’s degree in a relevant field.
**Zealous Customer Focus**:Utilize your experience in fast-paced customer service and hospitality roles to create positive customer experiences.
**Articulate Communication**:Possess strong written and verbal communication skills in **English**, with proficiency in vernacular languages being a plus.
**Analytical Mindset**: Excel at managing problem resolution with clear and concise communication.
**Problem-Solving Skills**:Passionate about seeking solutions and proactively resolving customer queries in a timely manner.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Hyderabad District, Telangana: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Hyderabad District, Telangana (preferred)
Work Location: In person
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