Customer Service

6 days ago


Nashik, India Minitek Systems (i) Pvt. Ltd. Full time

Ø Monitor & maintaining IT Helpdesk OR Ticket Raising System timely & Permanent solution.

Ø Support & troubleshooting for Windows, Linux client & server Operating Systems.

Ø Routine Monitoring, Logs Check, Surveillance, cleanup, Maintenance of All Devices.

Ø Hardware Troubleshooting, Part Replacements, Analysis for desktop Laptop & Server Devices.

Ø Knowledge for Printer, scanner, Door Access, Punching Clock, All-in-one, Industrial systems.

Ø Mailbox outlook, office365, management & troubleshooting Office Pack Good Knowledge e.g. excel

Ø Monitoring All Systems Logs, space and server Health Network connectivity using Application

Ø Maintaining the timely back up of important data and management resources.

Ø Antivirus Console, monitoring Security Patches updating, threat detection. Scanning.

Ø Documentation of Projects, MIS Reports, Maintenance, Ticket raising for Vendor.

Ø Assisted in the timely recovery of data lost due to software crash or hardware failure.

Ø Providing quota limit on file server also manage Sharing & Security access control for Files & Folders.

Ø Provide patching and upgrades for all servers on monthly schedule.

**Salary**: ₹8,086.00 - ₹40,964.74 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Satpur, Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)


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