Customer Service
3 days ago
Ø Monitor & maintaining IT Helpdesk OR Ticket Raising System timely & Permanent solution.
Ø Support & troubleshooting for Windows, Linux client & server Operating Systems.
Ø Routine Monitoring, Logs Check, Surveillance, cleanup, Maintenance of All Devices.
Ø Hardware Troubleshooting, Part Replacements, Analysis for desktop Laptop & Server Devices.
Ø Knowledge for Printer, scanner, Door Access, Punching Clock, All-in-one, Industrial systems.
Ø Mailbox outlook, office365, management & troubleshooting Office Pack Good Knowledge e.g. excel
Ø Monitoring All Systems Logs, space and server Health Network connectivity using Application
Ø Maintaining the timely back up of important data and management resources.
Ø Antivirus Console, monitoring Security Patches updating, threat detection. Scanning.
Ø Documentation of Projects, MIS Reports, Maintenance, Ticket raising for Vendor.
Ø Assisted in the timely recovery of data lost due to software crash or hardware failure.
Ø Providing quota limit on file server also manage Sharing & Security access control for Files & Folders.
Ø Provide patching and upgrades for all servers on monthly schedule.
**Salary**: ₹8,086.00 - ₹40,964.74 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Satpur, Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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