Customer Service Professional

1 day ago


Nashik, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Customer Service Professional

This is a fantastic opportunity to deliver exceptional customer experiences in a large-scale housing project.

We are seeking a highly motivated and customer-focused individual to join our team on a full-time basis. The ideal candidate will be responsible for handling customer inquiries, providing prompt and accurate responses, and resolving issues efficiently.

The selected candidate will collaborate with the sales team to provide seamless support throughout the sales process. They will utilize CRM software to track customer interactions, document inquiries, and generate reports.

Additionally, the candidate will analyze customer data to identify patterns, trends, and opportunities for improvement. They will ensure compliance with company policies and procedures, as well as legal and regulatory requirements.

The ideal candidate will have a bachelor's degree in a relevant field or equivalent experience. They will have proven experience in a customer service or CRM role, preferably in the real estate or housing industry.

They will possess excellent verbal and written communication skills in English. Strong interpersonal skills with the ability to build rapport and maintain positive customer relationships are also essential.

The selected candidate will be proficient in using CRM software and tools. They will have an analytical mindset with the ability to analyze customer data and generate insights.

They will be able to work in a fast-paced environment and handle multiple tasks simultaneously. Detail-oriented with strong organizational and problem-solving skills are also required.

Work Schedule: Monday to Saturday, 9:30 am to 6:30 pm



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