Hotel Receptionist

2 days ago


Gomtinagar Lucknow Uttar Pradesh, India Hotel Legend Inn Full time

Key Responsibilities:

- **Guest Check-in and Check-out**:Registering arriving guests, assigning rooms, and facilitating their departure, including processing payments and returning deposits.
- **Reservation Management**:Handling booking requests, updating reservations, and managing guest profiles.
- **Communication and Customer Service**:Answering phones, responding to guest inquiries, and providing information about hotel services, amenities, and local attractions.
- **Problem Resolution**:Addressing guest complaints and issues in a timely and professional manner.
- **Administrative Tasks**:Maintaining records, filing documents, and performing other clerical duties as needed.
- **Concierge Services**:Assisting guests with requests such as booking tours, arranging transportation, or making restaurant reservations.
- **Maintaining a Clean and Organized Reception Area**:Ensuring the reception area is presentable and welcoming for guests.
- **Teamwork**:Collaborating with other hotel staff to ensure smooth operations and guest satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

**Experience**:

- Hotel: 1 year (required)

Work Location: In person


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