Customer Relationship Executive

8 hours ago


Andheri East Mumbai Maharashtra, India Optimum Financial Solutions Pvt. Ltd. Full time

**Company**

Optimum Financial Solutions Pvt. Ltd

**Position**

Customer Relationship Manager

**Experience**

1 to 3 Yrs.

**Education**

BE/BSc IT/ BMS / B.Com

**CTC**

As per Company norms

**Location**

Andheri East, Mumbai

Ø Work on the tickets assigned.

Ø Addressing tickets resolved & closed in timely manner with proper resolution

Ø Responsible update of end-to-end status of the ticket, eventually resulting in quality customer service

Ø Fluent communication, both verbal and written.

Ø Must be a tech-savvy person.

Ø Understanding the client queries and responds through Calls & Mails effectively.

Ø Respond to client queries and issues, client database, software quires, add on services.

Ø Individually responsible for all Pending status.

Ø Maintaining tickets record, MIS reports and individual performance reports.

**Company Profile**

Optimum Financial Solutions Pvt. Ltd. is India's leading Financial Solutions provider catering to Financial Intermediaries and Banks with Cloud Based Solutions for Wealth Management, Portfolio Tracker, and Financial Planning & Customer Relationship Management Modules helping them to do business efficiently and Improve productivity.

The company caters to 600+ clients ranging from individual financial advisors to Fortune 500 clients.

**Company Website**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 7984255812



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