
Customer Relationship Executive
8 hours ago
**Company**
Optimum Financial Solutions Pvt. Ltd
**Position**
Customer Relationship Manager
**Experience**
1 to 3 Yrs.
**Education**
BE/BSc IT/ BMS / B.Com
**CTC**
As per Company norms
**Location**
Andheri East, Mumbai
Ø Work on the tickets assigned.
Ø Addressing tickets resolved & closed in timely manner with proper resolution
Ø Responsible update of end-to-end status of the ticket, eventually resulting in quality customer service
Ø Fluent communication, both verbal and written.
Ø Must be a tech-savvy person.
Ø Understanding the client queries and responds through Calls & Mails effectively.
Ø Respond to client queries and issues, client database, software quires, add on services.
Ø Individually responsible for all Pending status.
Ø Maintaining tickets record, MIS reports and individual performance reports.
**Company Profile**
Optimum Financial Solutions Pvt. Ltd. is India's leading Financial Solutions provider catering to Financial Intermediaries and Banks with Cloud Based Solutions for Wealth Management, Portfolio Tracker, and Financial Planning & Customer Relationship Management Modules helping them to do business efficiently and Improve productivity.
The company caters to 600+ clients ranging from individual financial advisors to Fortune 500 clients.
**Company Website**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 7984255812
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