Hotel Receptionist

1 week ago


Pune Maharashtra, India Chirayu Executive Suites Full time

Job Title

Hotel Booking Executive / Remote Receptionist (Work From Home)

**Location**

Work From Home (Remote)

**Job Description**

We are looking for a responsible and customer-friendly Hotel Booking Executive to manage all booking-related activities from home. The role involves handling customer calls, responding to booking inquiries, confirming reservations, and coordinating with the hotel management.

Key Responsibilities

  • Attend and respond to all incoming customer calls promptly
  • Handle room booking inquiries via phone and messaging platforms
  • Confirm, modify, and cancel bookings as per customer requests
  • Maintain accurate booking records and guest details
  • Coordinate with hotel management regarding availability and reservations
  • Ensure polite, professional, and helpful communication at all times

**Requirements**

  • Prior experience in hotel reception, reservations, or customer service preferred
  • Excellent communication skills in English and local language (mention if any specific language is required)
  • Ability to attend calls responsibly and regularly
  • Basic knowledge of smartphone usage and messaging apps (WhatsApp, etc.)
  • Internet connectivity and a quiet work-from-home environment
  • Honest, punctual, and customer-oriented attitude

Work Schedule: 12 pm to 09 pm

  • Must be available to attend customer calls during working hours

**Job Types**: Full-time, Fresher

Pay: From ₹15,000.00 per month

**Benefits**

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Provident Fund

Ability to commute/relocate

  • Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**

  • Bachelor's (preferred)

**Language**

  • English and Marathi (required)

Work Location: Remote


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