Customer Care Executive

1 week ago

Grant Road Mumbai Maharashtra, India TOPRICO Full time

As a Customer Care Executive at Toprico, you will be responsible for providing exceptional customer service by promptly responding to messages and answering calls from our valued customers. Your primary goal will be to address inquiries, resolve issues, and ensure customer satisfaction. Key responsibilities include:

- **Providing Product Information**: Offering detailed information about our products, including features, sizing, availability, and pricing.
- **Processing Orders and Returns**: Assisting customers with order placements, modifications, cancellations, and returns in accordance with company policies.
- **Troubleshooting Issues**: Identifying and resolving customer issues, such as delivery delays, product defects, and payment discrepancies, with empathy and professionalism.
- **Maintaining Records**: Keeping accurate records of customer interactions, transactions, and resolutions using our CRM system.

**Requirements**:

- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and a customer-focused approach.
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving skills and attention to detail.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Ability to Commute:

- Grant Road, Mumbai, Maharashtra (required)

Ability to Relocate:

- Grant Road, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9769275215

  • Customer Care Executive

    5 days ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    7 days ago

    Vikhroli, Mumbai, Maharashtra, India Adi Arogyam Multi Specialty Hospital vikhroli Full time

    **SR EXECUTIVE - CUSTOMER CARE (OPD/IPD)** **Resume summited by **Educational-**:Any Graduate preferably Diploma is Healthcare** **Experience**: - **8 to 10 years** **Salary -(18000 To 25000) gross per month** **(Hospital Experience Must )** **JD: - SR EXECUTIVE - CUSTOMER CARE (OPD/IPD)** 1. Overall responsibility of the operations of the...

  • Customer Care Executive

    3 days ago

    Soukya Road, Bengaluru, India Cogent E Services Pvt Ltd Full time ₹ 1,80,000 - ₹ 5,40,000 per year

    Customer Care Executives for Voice & Sales process published Edit Job Details Location: Prestige Shantiniketan , Thigalarapalya,, Krishnarajapura, Bengaluru, 560067 Employment Type: Full Time Work Type: on-site No of Openings: 300 Created At: 15 March 2024 Updated At: 08 October 2025 Salary: null / monthly Application Deadline: Not...

  • Customer Care Executive

    2 weeks ago

    Kanakapura Road, India Intellisol integrated services private limited Full time

    Urgently hiring a Customer care executive/coordinator for a reputed Facility Management Company. Salary Up to 20,000 to 22,000 per month. Should have good communication skills in English. Should be well versed in MS Excel and PPT. work location ; Vajarahalli - kanakapura road-560062. **Salary**: ₹20,000.00 - ₹22,000.00 per month **Benefits**: -...

  • Customer Care Executive

    5 days ago

    Mumbai, Maharashtra, India thinkbiz consulting Full time

    Position - Customer Care Executive location - Ghansoli Mahape, Navi Mumbai, Maharashtra 400710 Position - Customer Care Executive Qualification - 12th Pass / Graduate Salary - 12,000/- to 15,000/- Inhand (Cab Facility is available of both side.) Language - Hindi, English, Marathi Need Immediate joiner. Job Role: - Customer care executive profile. -...

  • Customer Care Executive

    3 days ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    **Position Title: Customer care executive** **CTC:18-25K** **Location:Mumbai** **Working Mode:(On side)** **Primary skills:Communication skills.** **qualification:Any** **Roles and Responsibilities** social media - Monitoring customer feedback websites - Handling queries raised on social media platforms - Daily tracking and follow up of customer...

  • Customer Care Executive

    1 week ago

    Boring Road, Patna, Bihar, India Zee Interior Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Full job descriptionCustomer Care Executive-Female Only (Do NOT APPLY-Age Above 40 & Outside Chennai Candidates)Responsibilities:Manage appointment for clientsFollow enquires to fix appointmentsMaintain records and reportingEducational Qualification & Experience required:Must have Bachelor degreeShould have minimum 1 year experience in customer handlingWe...

  • Customer Care Executive

    5 days ago

    Bhayandar, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Exciting Opportunity in Mumbai! Join Our Team as a Customer Care Executive Are you a skilled communicator with a passion for delivering top-notch customer service? We're seeking dynamic individuals to join our team in Mira-Bhayandhar, Mumbai! Position: Customer Care Executive Location: Mira-Bhayandhar, Mumbai Shift: US Shift, Rotational...

  • Customer Care Executive Mumbai

    5 days ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India KayComm Services Pvt Ltd Full time

    Position: Customer Care Executive Skills: English Communication, Hindi, Marathi Qualification: SSC, HSC, Graduate **Job Description**: Ø A customer care executive's job is to provide customer service and support, and to ensure customer satisfaction Ø Catering to customer phone calls and diverting the call to the relevant department for a more advanced...