Air Freight- Operations

2 days ago

Kochi Kerala, India Phenomenal HR Full time

**Job Title: Air Freight Operations Executive**

**Location**: [Insert Location]
**Working Hours**: 11:00 AM - 8:30 PM (Sunday to Thursday / as applicable)
**Department**: Air Freight / Logistics / Operations
**Reports to**: Operations Manager / Air Freight Supervisor

**Job Summary**:
**Key Responsibilities**:

- Coordinate end-to-end **air freight shipments** (import/export) with airlines, freight forwarders, and ground handlers.
- Book cargo space and process **airway bills (AWB)** via digital platforms such as **Calogi** and airline portals.
- Prepare and verify all required shipping documentation, including commercial invoices, packing lists, and customs declarations.
- Communicate effectively with customers, agents, and vendors to ensure smooth cargo movement and timely updates.
- Track shipments and proactively resolve any delays, discrepancies, or service issues.
- Ensure compliance with international air freight regulations, including IATA and local customs requirements.
- Liaise with customs clearance and warehousing teams to facilitate inbound and outbound processes.
- Generate shipment reports, maintain records, and update internal systems accurately.
- Support billing and invoicing processes related to air freight operations.
- Maintain a high level of **customer service and professional communication** at all times.

**Requirements**:

- Minimum 2-3 years of experience in air freight operations or logistics.
- Strong understanding of **air cargo procedures**, documentation, and airline systems.
- Familiarity with freight platforms like **Calogi**, E-Freight systems, or similar portals is an advantage.
- Excellent **written and verbal communication skills** in English (Arabic is a plus).
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to multitask, prioritize, and work under pressure in a time-sensitive environment.
- Strong attention to detail and organizational skills.
- Flexible and team-oriented mindset.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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