Tele Caller Executive

2 weeks ago


Ernakulam High Court Kochi Kerala, India Manglish World Study Abroad & Immigration Full time

**Key Responsibilities**:

- Make outbound calls to customers/clients to share information about our products and services.
- Handle inbound calls and address customer queries in a polite and professional manner.
- Explain product/service features and benefits clearly to customers.
- Maintain a positive and empathetic approach while interacting with clients.
- Record customer details, inquiries, and feedback accurately in the system.
- Follow up with customers to ensure satisfaction and build long-term relationships.
- Meet daily/weekly/monthly call and target requirements as assigned.
- Coordinate with sales and support teams for smooth customer service.
- Ensure confidentiality of customer data and company information.
- Stay updated with company policies, offers, and product knowledge.

**Requirements**:

- Good communication skills in [English/Hindi/Regional language - customize as needed].
- Basic computer knowledge and ability to manage data entry.
- Positive attitude, patience, and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)



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