Customer Service Representative

9 hours ago

Vijay Nagar Indore Madhya Pradesh, India Ventilia UPVC Technocrats Pvt. Ltd. Full time

Job Title: Customer Relationship /Customer Service executive

Location:Indore, India

**Salary**: ₹15,000 - ₹25,000 per month

Experience: Minimum 3 years in Building Material Industry, preferably UPVC Doors and Windows

Job Summary:
Key Responsibilities:

- Develop and maintain strong relationships with existing and potential customers.
- Handle customer inquiries and provide timely solutions to ensure customer satisfaction.
- Identify new business opportunities and convert leads into sales.
- Coordinate with the sales and marketing teams to achieve business objectives.
- Prepare and present regular reports on customer interactions and sales activities.
- Monitor market trends and competitor activities to identify business opportunities.
- Assist in the development and implementation of customer loyalty programs.
- Ensure compliance with company policies and procedures in all customer interactions.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in the building material industry, preferably with UPVC doors and windows.
- Proven track record of managing customer relationships and achieving sales targets.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Excellent organizational and time management skills.

**Benefits**:

- Competitive salary package (₹20,000 - ₹25,000 per month).
- Opportunity to work with a leading company in the building material industry.
- Professional growth and development opportunities.
- Friendly and collaborative work environment.

How to Apply:
We look forward to welcoming a dedicated and experienced professional to our team

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person

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