Customer Service Executive

1 day ago

Nashik, India Paradigm Consultancies Full time

**JOB DESCRIPTION**

**Education:

- Any Graduate With Good English Communication**

**Languages:

- ** English, Hindi And Marathi

**Experience:

- ** 6 Months Minimum

**Responsibilities**:

- Resolve customer issues, escalating complex cases when needed.
- Maintain product and service knowledge to provide accurate information.
- Process orders, returns, and account-related activities accurately.
- Collaborate with internal teams to address customer needs.
- Document interactions and contribute to process improvements.
- Meet performance metrics for response time and customer satisfaction.

**Requirements**:

- Proficiency in customer service software and CRM systems.
- Strong problem-solving and communication skills.
- Ability to remain composed under pressure.
- Flexibility for shifts, including weekends and evenings.
- Positive attitude and teamwork.

**Benefits**:

- Competitive salary and incentives.
- Training and growth opportunities.
- Employee discounts.
- Inclusive and dynamic work environment.

**CANDIDATE SHOULD BE AN IMMEDIATE JOINER**

**WE ARE HIRING 50+ APPLICANT**

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 7028272239

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