Customer Relationship Executive

3 days ago

Kharghar Navi Mumbai Maharashtra, India Oracura Solutions Pvt Ltd Full time

We are seeking a proactive and customer-focused professional to join our team as a **Customer Relationship Executive**. The role involves managing the complete customer lifecycle, including sales and after-sales support.

**Key Responsibilities**:Sales**:

- Engage with potential customers to understand their needs and recommend suitable products/services.
- Build strong relationships to convert leads into sales.
- Conduct follow-ups on inquiries.
- Prepare and deliver product/service presentations tailored to customer needs.
- Upsell or cross-sell additional products/services to existing customers.

**Customer Support**:

- Serve as the primary point of contact for customers post-purchase, ensuring timely and effective issue resolution.
- Address and resolve customer complaints, escalating issues when necessary.
- Provide training or guidance to customers on product usage and maintenance.
- Regularly check in with customers to ensure satisfaction and identify opportunities for repeat business.
- Maintain customer records, feedback, and service history to improve service delivery.

**Skills & Qualifications**:

- Proven experience in customer relationship management, sales, or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to multitask, prioritise, and manage time effectively.

**Why Join Us?**
- A collaborative and dynamic work environment.
- Opportunities for professional growth and development.
- flexible work environment.

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you stay in Navi Mumbai?

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • Customer Relationship Executive

    3 days ago

    Navi Mumbai, Maharashtra, India Serving Skill Full time

    A customer relationship manager (CRM) is responsible for building and maintaining positive relationships with customers to ensure their satisfaction and retention. Their responsibilities include: Customer service: Responding to customer inquiries and complaints, and addressing issues quickly Customer experience: Identifying ways to improve the customer...

  • Customer Relationship Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India The Hire Wings Full time

    **Position**: - Customer Relationship Executive **Responsibilities**: - Act as the first point of contact for customers interested in CIDCO homes. - Coordinate with the sales and operations team for smooth execution of the customer interaction process. - Support field activities within the designated cluster, requiring quick mobility on two-wheelers for...

  • Customer Relationship Executive

    1 day ago

    Navi Mumbai, Maharashtra, India The Hire Wings Full time

    We are looking for the CRE (Customer Relationship Executive) Position Experience: Fresher to 2Years (Sales) Qualification: Any Graduation Locations: Navi Mumbai, South Mumbai, West Mumbai, Kalyan Dombivli Language: English and Marathi Benefits: 4000 Travel allowances, performance bonus, incentives Skills: Sales, Handling customers, Customer...

  • Customer Relationship Executive

    5 days ago

    Navi Mumbai, India Hansa Direct Private Limited Full time

    Urgent Requirement for Customer Service Inbound and Outbound, Relationship Executive and Relationship Manager, Need good communication in English and Customer handling. **Salary**: ₹1,700,000.00 - ₹2,000,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Experience**: - total work: 1 year (preferred) - Customer...

  • Customer Relationship Executive

    2 weeks ago

    Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    **Urgently required for the post of - Customer relationship executive - Fort, Mumbai** **Experience**: 1 to 5 years **Salary Package **:as per company norms **Notice Period**: Immediate Joiner **Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing...

  • Customer Relationship Executive

    6 days ago

    Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    Urgently required for the post of **Customer relationship executive** - **Mumbai** **Experience**: 2 to 6 years **Salary Package**: as per company norms **Notice Period**: Immediate joiner We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing industry. The primary responsibility...

  • Customer Relationship Executive

    1 week ago

    Navi Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Hiring for Customer Relationship Executive for ICICI Lombard contact center @ Vashi Office**THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD**Designation: - Customer Relationship ExecutiveShift Timing: - General shift timingWeek-Off: - 2**SHOULD HAVE GOOD ENGLISH COMMUNICATION**Roles and Responsibilities:Comprehend and resolve the Customers concerns/...

  • Customer Relationship Executive

    6 days ago

    Airoli, Navi Mumbai, Maharashtra, India Hansa Direct Full time

    Customer Relationship Executive Customer service inbound Voice process Have to handle customer queries Have to give them resolution on call - Need Good Communication Skill - Minimum 6 months exp - HSC **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,038.10 - ₹22,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift -...

  • Customer Service Executive

    3 days ago

    Kharghar, Navi Mumbai, Maharashtra, India Oracura Solutions Pvt Ltd Full time

    Customer Relationship Executive (Blended Process) - Navi Mumbai | Freshers Welcome Are you passionate about delivering exceptional customer experiences? Join our dynamic team as a Customer Relationship Executive and be the face of support for our valued clients! This is a full-time, in-office role based in Navi Mumbai, ideal for graduates with strong...

  • Customer Relationship Executive

    2 weeks ago

    Navi Mumbai, India Luxury fix Full time

    Nerul location 2- 3 years experience Good communication skills required Salary - 20000 to 25000 What you’ll do Greetings from Luxury Fix We are hiring Customerv Relations Executives. **Roles and Responsibilities** - Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with...