Customer Service Executive

1 day ago


Kharghar Navi Mumbai Maharashtra, India Oracura Solutions Pvt Ltd Full time

Customer Relationship Executive (Blended Process) - Navi Mumbai | Freshers Welcome

Are you passionate about delivering exceptional customer experiences? Join our dynamic team as a Customer Relationship Executive and be the face of support for our valued clients

This is a full-time, in-office role based in Navi Mumbai, ideal for graduates with strong English communication skills. Whether you’re a fresher or have up to 3 years’ experience in customer service, we want to hear from you

What You’ll Do
- Be the first point of contact for customers, resolving queries and ensuring excellent service
- Provide clear guidance on product use and help customers get the most out of their purchase
- Keep customers happy with regular follow-ups and swift issue resolution
- Maintain detailed customer records to improve service quality
- Support occasional sales-related activities like lead follow-ups and product recommendations

What We’re Looking For
- Graduate with strong English speaking and writing skills
- Friendly, patient, and customer-focused mindset
- Freshers or professionals with 1-3 years in customer service or CRM roles
- Willing to work in a blended role combining customer support + light sales
- Based in or ready to relocate to Navi Mumbai

Perks & Benefits
- Competitive salary + performance & yearly bonuses
- Cell phone reimbursement, leave encashment, Provident Fund
- Monday to Friday, day shift schedule
- Collaborative, supportive work culture

Ready to Join?
- Are you currently in Navi Mumbai or willing to relocate?
- Are you a graduate?

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Kharghar, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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