Frontdesk and Customer Support

**ABkps Outsourcing Pvt Ltd** FRONTDESK AND SUPPORT **Job Title : FRONT DESK AGENT For U.S. Based Hotels (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call....

Address parent inquiries and provide detailed responses. - Engage in cross-selling of educational courses. - Facilitate dual admissions as required. - Execute marketing strategies effectively. - Manage and oversee social media platforms **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year...

**Requirements**: 1 Years of working experience in Ecommerce field. Must have knowledge of operating on Amazon, Flipkart, Meesho. - Create and manage product listings across multiple e-commerce panels (Amazon, Flipkart, Meesho, etc). - Upload product images, descriptions, keywords, pricing, and inventory details accurately. - Monitor and respond to platform...

**Key Responsibilities**: - **Customer Interaction**: - Provide accurate and timely information about products, services, and policies. - **Issue Resolution**: - Address and resolve customer complaints or issues efficiently. - Escalate complex queries to the appropriate department when necessary. - **Customer Retention**: - Build and maintain strong...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...

Organizational Overview: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+...

We are seeking a dedicated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative at **insideFPV**, you will be the primary point of contact for our valued customers, providing exceptional support and assistance. Your excellent communication skills, problem-solving abilities, and passion for customer...

**Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...

Customer Support Executive **Responsibilities**: - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and effective...