Bpo Supervisor

Position Overview:The Supervisor will be assisting in the day-to-day operations of the department contributing to the successful achievement of the team's goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service...

Job Title – Asst. Manager (BPO Supervisor) (45 Hours Per week)Job Type - Full-timeDomain - Healthcare & InsuranceLocation - NTT Data, Gurgaon Reporting to - Director / ManagerRole: Asst. Manager will be responsible for all business delivery & performance as per set SLA parameters of Disability claim process in healthcare & insurance domain. And must...

Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. This team is currently seeking “AML/KYC Supervisor”...

**Real Time Workforce Management Supervisor** The RTA Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate...

Job description Roles and Responsibilities1. Must be good in pitching and convincing customers.2. Must be good in interpersonal skills.3. Build and maintain customer relationships in support of Customer Onboarding and Customer retention.Desired Candidate ProfileFresher & Experienced both can applyUndergraduate (6 months minimum require) & Graduate freshers...

Must be good in follow up and interpersonal skills. Must have prior experience in Outbound Sales Process A good working environment and supervisor which the other BPOs cannot commit to, you will get here. Follow communication scripts when handling different topics, Identify customers needs, clarify information, research every issue and provide solutions...

Job Title: Customer Care Executive - Voice Process **Desired** 1.Must have excellent English communication skills. 2. Comfortable in rotational shifts. 4. Must be Graduate. 5. Follow communication scripts when handling different topics, identify customers needs, clarify information, research every issue and provide solutions. 6. Fresher/ Experienced...

Must be good in follow up and interpersonal skills. Must have prior experience in Outbound Sales Process A good working environment and supervisor which the other BPOs cannot commit to, you will get here. Follow communication scripts when handling different topics, Identify customers needs, clarify information, research every issue and provide solutions...

**Only Females** Must be good in follow up and interpersonal skills. Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise...

ROLES AND RESPONSIBILITIES - Work with supervisors to ensure cases are properly assigned and resolved. - Provide high-quality and productive results that meet the identified targets. - Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Follow Quality Assurance &...