Helpdesk Administrator
1 week ago
Client Name**:ONGC Limited, DRDC 2nd Floor, Gaveshna Bhawan, Makarpura, Vadodara.**
Qualification: B.E. Electronics / Computer science, MCA or full time 3 years Diploma holder in electronics / computer science discipline from a Govt. recognized institution.
Job:
Responsible for day to day operations and monitoring of data center on all days of
the week on 24x7 basis
a) For equipment provided under the scope - handle OS related issues, installation of OS
upgrades and patches, re-installing of OS if required, network OS support, monitoring storage
usage statistics, periodic system performance tuning, addition/ deletion/re-configuration of
associated devices.
b) Logging the incident & sharing the call logs
c) Resolve incident/ problem related to storage as per agreed SLA.
d) Track closure of logged calls for the respective site
e) Physical & Logical health checkup & report errors as applicable
f) Assistance in providing daily, weekly, monthly reports as applicable.
g) Carrying out SOP based activities
h) Data replication services.
i) Coordinate with various OEMs/ Bidders for resolution of any issue in coordination with ONGC.
j) Co-ordinate for link / network related issues with concerned service provider.
k) OS Administration and maintenance
l) Daily Backup Onsite & Offsite Management as per policy.
**Job Types**: Full-time, Permanent
Pay: ₹30,785.84 - ₹50,042.62 per month
Shift:
- Day shift
- Night shift
- Rotational shift
Work Location: In person
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