Telesales Executive

**Job Title: Telesales Executive**

We are seeking **Freshers and Experienced** Telesales Executives who are driven, enthusiastic, and passionate about sales. Whether you're starting your career or have prior telesales experience, we are looking for individuals who excel at connecting with potential customers, promoting products or services, and closing sales over the phone. As a Telesales Executive, you will play a key role in driving business growth by generating leads, managing customer inquiries, and converting them into sales opportunities.

**Key Responsibilities**:

- **Lead Generation & Prospecting**: Identify and target potential customers through cold calling, database lists, and other lead-generation activities.
- **Sales Calls & Product Promotion**: Conduct sales calls to introduce and promote our products/services, highlighting key features and benefits to prospects.
- **Customer Needs Assessment**: Listen to customers, understand their needs, and tailor your pitch to offer the most appropriate solutions.
- **Lead Qualification & Follow-Up**: Qualify leads based on their level of interest, budget, and requirements. Follow up with potential customers to nurture relationships and convert them into sales.
- **Achieving Sales Targets**: Meet and exceed daily, weekly, and monthly sales targets by effectively closing deals over the phone.
- **Handling Objections**: Address client objections with persuasive and professional communication, aiming to convert hesitation into a sale.
- **CRM Management**: Maintain accurate records of calls, customer interactions, and sales progress in CRM tools (e.g., Salesforce, Zoho).
- **Customer Relationship Management**: Build and maintain strong relationships with existing and potential customers, ensuring high satisfaction levels and repeat business.
- **Reporting & Feedback**: Provide regular reports on sales performance, lead status, and market trends. Share customer feedback with the team to improve products and services.

**Key Skills and Qualifications**:

- **For Freshers**: A strong interest in sales, with excellent communication skills and a proactive attitude. Willingness to learn, improve, and meet sales targets.
- **For Experienced Professionals**: Proven experience in telesales, telemarketing, or inside sales with a track record of meeting or exceeding sales targets.
- **Sales Skills**: Solid understanding of the sales process, from lead generation and qualification to closing deals.
- **Communication Skills**: Strong verbal communication skills with the ability to engage customers, present solutions, and close sales effectively over the phone.
- **Persuasion & Negotiation**: Ability to persuade and influence potential clients, handling objections with professionalism and driving sales.
- **CRM Proficiency**: Familiarity with CRM tools (Salesforce, Zoho, HubSpot) to track leads, manage customer data, and log sales activities.
- **Time Management**: Strong organizational skills, with the ability to manage multiple calls and tasks effectively.
- **Goal-Oriented**: Self-motivated and target-driven with a passion for achieving and exceeding sales goals.
- **Adaptability**: Ability to adapt to different sales scenarios and adjust sales approaches according to customer needs.
- **Customer Service Skills**: A focus on customer satisfaction, with the ability to handle customer inquiries and provide relevant solutions.

**Education and Experience**:

- **Freshers**: A degree in Business, Marketing, or a related field. Previous experience in customer-facing roles or internships in sales or marketing is a plus.
- **Experienced Professionals**: 1-3 years of experience in telesales, telemarketing, or inside sales. A proven track record of meeting sales targets is preferred.
- Experience with CRM software and an understanding of telesales best practices will be beneficial.

**Benefits**:

- Competitive salary with performance-based incentives and commission structure.
- Opportunities for professional development, training, and career growth.
- Health insurance, retirement plans, and other employee benefits.
- Flexible working hours and the possibility of remote work.
- A dynamic and supportive work environment focused on success.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹55,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

**Experience**:

- total work: 1 year (required)

Work Location: In person