Customer Success Executive

1 week ago

Bengaluru Karnataka, India Joveo Full time

**About Joveo**

Joveo was founded in 2017 by a group of visionary entrepreneurs and enthusiastic problem solvers who foresaw the need for greater transparency and predictability in recruitment marketing. The focus was on building a cutting-edge technology platform that uses data and machine learning to enable employers, staffing agencies, RPOs, advertising agencies, and job sites to address this need better and more cost-effectively.

JOVEO stands for a job for everyone. That's our mission - to deliver the right job to everyone in the world. Powering more than twenty million jobs every day, we're changing the way recruitment media buying is done. This has never been more important. It’s not just about talent deployment - it’s about saving lives and families

**About the job**

As a **Client Service Executive **you will
- Own the post-Sales Customer Relationship; onboard customers and build strong, trusted advisor relationships with key customer contacts to deliver an exceptional Joveo experience.
- Manage multiple client relationships with a focus on the quality of relationships, adoption, retention and satisfaction.
- Project Manage customer implementation projects and go-to-market initiatives.
- Work closely with Joveo Product, Sales, and Professional Services teams to quickly onboard customers, manage projects, and surface risks before they become real problems.
- Drive continued product engagement, including contract renewal and up-sell opportunities through trusted advisor relationships.
- Proactively identify and lead team process improvements.
- Strategically incorporate customer feedback into the Joveo platform by collaborating with the Product Management team.
- Translate and document customer-facing material as needed to achieve business objectives.

**About you**

You’ll be a great fit if you have:

- Experience in a customer-facing post-sales role, ideally providing professional services or customer success functions in a technology field such as SaaS.
- A proven track record of managing customer engagements across multiple stakeholders.
- Demonstrated ability to understand technical concepts/solutions, customer use cases and guide strategy to deliver positive results for customers.
- Self-starter mentality who thrives under ambiguity in an extremely fast-paced, deadline-oriented start-up environment.
- Excellent verbal and written communication skills.
- Creative mind and are resourceful, detail-oriented, and highly organized.
- A B.S./M.S. degree in a related field.
- Recruitment Advertising, Recruitment platform solutions, Marketing automation or other applicable talent experience (preferred).
- Google Adwords experience (preferred)

**Competitive benefits**

We’re an exciting and dynamic startup company with a competitive salary, stock options, and comprehensive benefit package. We’ve also got an enthusiastic and supportive work environment and strive to keep our employees healthy, happy and productive.

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India Customer Care Executive Full time

    Telecalling to customers after service and before **Job Types**: Full-time, Contract **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Morning shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support:...

  • Customer Success Executive

    7 days ago

    Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India Proactive for her Full time

    **Proactive For Her** is looking for **Customer Success executive **for **Indiranagar, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: 0-1 years **Designation: Customer Success Executive** **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong communication skills,...

  • Customer Success Executive

    3 days ago

    Bengaluru, Karnataka, India Proactive for her Full time

    **Proactive For Her** is looking for **Customer Success executive**for **Indiranagar, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: Fresher - 1 years experience **Designation**: Customer Success executive **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India AFORV Private limited Full time

    **Role Highlights**: - Position: Inside Sales / Customer Success Executive **Responsibilities**: - Conduct outbound sales to prospects in international markets (UK ,US ,ANZ,EMEA,NZ,AUS, Middle East ) - Drive sales, upselling and cross-selling to existing customers - Manage sales pipeline via CRM and achieve targets - Collaborate with internal teams for...

  • Customer Success Executive

    1 day ago

    Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    About the Role: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...

  • Customer Success Executive

    2 weeks ago

    Malleswaram, Bengaluru, Karnataka, India SriStar Constructions Full time

    **Job Title**: Customer Success Executive **Company**: Sristar Constructions **Location**: Malleshwaram, Bangalore **Job Type**: Full-time **About Us**: **Sri Star Constructions** is dedicated to building excellence with a foundation in quality, integrity, and customer satisfaction. We deliver exceptional residential and commercial projects, driven by...

  • Customer Success Executive

    7 days ago

    Bengaluru, Karnataka, India Inkle Full time

    **About us**: - Inkle is an all-in-one SaaS stack for founders to access affordable, quality, US-licensed Certified Public Accountant services. We're on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for global companies - using software. - We are a team of passionate and creative individuals who believe in the...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India Easyship Full time

    Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their...

  • Executive - Customer Success

    1 day ago

    Bengaluru, Karnataka, India Bandhoo Solutions and Services Pvt Ltd Full time

    **Job Title**: Executive - Customer Success **Department**: PLM - Customer Success **Location**: Bangalore **Vacancy**: 1 **Role Overview**: **Key Responsibilities**: - Provide **L1/L2 support** to address client user and vendor tickets related to: - Software issues - General user/vendor queries - Data entry and operator-related tasks - Support KAMs...