Customer Success Executive

4 days ago

Bengaluru Karnataka, India Inkle Full time

**About us**:

- Inkle is an all-in-one SaaS stack for founders to access affordable, quality, US-licensed Certified Public Accountant services. We're on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for global companies - using software.
- We are a team of passionate and creative individuals who believe in the power of technology to simplify complex processes. We foster a dynamic, fast-paced and collaborative environment where everyone has a voice and the opportunity to make an impact. We are committed to diversity, inclusion and work-life balance.

**Responsibilities**:

- Develop and manage client portfolios.
- Analyze customer data to improve customer experience.
- Mediate between clients and the organization.
- Improve onboarding processes.
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Handle and resolve customer requests and complaints.
- Maintain existing customer success metrics and data as required.
- Aid in product design and product development.
- Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time.

**Skills and Requirements**:

- Proven work experience as a Customer Success Executive/Manager
- Exceptional ability to communicate and foster positive business relationships.
- Highly organized and with the ability to multitask.
- Should be comfortable and open to working night shifts
- Self-driven and proactive nature.
- Experience analyzing and optimizing the existing processes in the Customer Success department.
- Good understanding of the customer's concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.

**Benefits**:

- At Inkle, we believe in investing in our employees and offer a comprehensive benefits package to support their physical, financial, and emotional well-being. Our benefits include:

- Health insurance/Medical coverage
- Highly competitive salaries and ESOP scheme
- Relocation support and reimbursements
- Paid time off/Vacation time and holidays
- Professional growth and development opportunities

  • Customer Care Executive

    13 hours ago

    Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...

  • Customer Success Executive

    4 days ago

    Bengaluru, Karnataka, India DOQFY Full time

    Functional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...

  • Customer Success Executive

    1 week ago

    Bengaluru, Karnataka, India Proactive for her Full time

    **Proactive For Her** is looking for **Customer Success executive **for **Indiranagar, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: 0-1 years **Designation: Customer Success Executive** **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong communication skills,...

  • Customer Success Executive

    13 hours ago

    Bengaluru, Karnataka, India Proactive for her Full time

    **Proactive For Her** is looking for **Customer Success executive**for **Indiranagar, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: Fresher - 1 years experience **Designation**: Customer Success executive **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong...

  • Customer Success Executive

    1 week ago

    Bengaluru, Karnataka, India AFORV Private limited Full time

    **Role Highlights**: - Position: Inside Sales / Customer Success Executive **Responsibilities**: - Conduct outbound sales to prospects in international markets (UK ,US ,ANZ,EMEA,NZ,AUS, Middle East ) - Drive sales, upselling and cross-selling to existing customers - Manage sales pipeline via CRM and achieve targets - Collaborate with internal teams for...

  • Customer Success Executive

    6 days ago

    Bengaluru, Karnataka, India Staffi5 Full time

    We're looking for a Customer Success Executive to join our team and help deliver exceptional customer experiences. In this role, you'll work closely with customers, using data analysis, CRM tools, and technical troubleshooting to enhance satisfaction and build strong, long-lasting relationships. Key Responsibilities: Cultivate and maintain positive...

  • Customer Success Executive

    2 weeks ago

    Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    About the Role: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...

  • Customer Success Executive

    1 week ago

    Malleswaram, Bengaluru, Karnataka, India SriStar Constructions Full time

    **Job Title**: Customer Success Executive **Company**: Sristar Constructions **Location**: Malleshwaram, Bangalore **Job Type**: Full-time **About Us**: **Sri Star Constructions** is dedicated to building excellence with a foundation in quality, integrity, and customer satisfaction. We deliver exceptional residential and commercial projects, driven by...