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Customer Care Executive

2 weeks ago

Mansarovar Jaipur Rajasthan, India Ambitious Global services Full time

**Position - Customer Care Executive**

**Location - Jaipur**
**Qualification**:Undergraduate/ Graduate both are eligible.
- With excellent communication skills both written and verbal communication in English.
- Immediate Joiners Preferred.
- Fresher and experience both can apply.
- Comfortable with night Shifts.

**Job Types**: Full-time, Permanent.

**Pay**: ₹27,000.00 - ₹37,000.00 K CTC / per month.

**Benefits**:

- Competitive salary
- 14 Days guesthouse available for outsiders.
- 10k Relocation bonus after 90days.
- Career growth opportunities.
- Friendly and collaborative work environment.

**Responsibilities**:

- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve customer complaints and issues efficiently, following up to ensure resolution.
- Troubleshoot and resolve customer issues promptly.
- Escalate unresolved issues to the appropriate internal teams.
- Maintain a deep understanding of products and services.

**Job Types**: Full-time, Fresher

Pay: ₹23,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person