Operations/facility Executive

2 weeks ago

Bengaluru Karnataka, India iSprout Full time

**Job Title: Operations/Facility Executive**

**Location: Hyderabad, Bangalore, Chennai**

**Department**: Operations

**Reports To**: Operations Manager

**Job Summary**:
**Key Responsibilities**:

- **Facility Management**:

- Maintain the overall cleanliness and appearance of the coworking space.
- Coordinate with cleaning and maintenance staff to ensure facilities are well-maintained.
- Conduct regular inspections of the premises to identify and address any issues.
- Ensure all equipment and amenities are functioning properly and arrange for repairs when necessary.
- **Operations**:

- Oversee the day-to-day operations of the coworking space, including opening and closing procedures.
- Manage member onboarding and offboarding processes.
- Handle administrative tasks such as inventory management, procurement, and record-keeping.
- Monitor and manage office supplies and ensure adequate stock levels.
- **Customer Service**:

- Serve as the primary point of contact for members and visitors, addressing inquiries and resolving issues promptly and professionally.
- Foster a welcoming and inclusive community environment.
- Organize and coordinate member events, workshops, and networking opportunities.
- **Safety and Compliance**:

- Ensure compliance with health and safety regulations.
- Develop and implement emergency response plans.
- Conduct safety drills and training sessions for members and staff.
- **Technology and IT Support**:

- Assist members with basic IT support, including internet connectivity and printer issues.
- Coordinate with external IT service providers for advanced technical support.
- **Financial Management**:

- Assist in budget planning and monitoring expenses related to facility operations.
- Handle invoicing and billing processes for membership fees and other services.
- **Continuous Improvement**:

- Gather feedback from members to identify areas for improvement.
- Implement process improvements to enhance the member experience and operational efficiency.

**Qualifications**:

- Bachelor's degree in Business Administration, Facilities Management, or a related field.
- Proven experience in facilities management, operations, or a similar role.
- Excellent organizational and multitasking abilities.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office Suite and familiarity with office management software.
- Basic knowledge of IT and office equipment troubleshooting.
- Ability to work independently and as part of a team.
- Flexibility to work occasional evenings and weekends as needed.

**Preferred Qualifications**:

- Experience working in a coworking space or shared office environment.
- Certification in facilities management or related fields.
- Familiarity with coworking management software.

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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