Calling Executive

4 days ago


Udham Singh Nagar, India Chawla Ispat Pvt Ltd Full time

**Key Responsibilities**:

- Make regular follow-up calls to customers regarding materials taken on credit.
- Verify and confirm customer ledger details, outstanding amounts, and resolve any discrepancies.
- Assign field visits to Collection Executives based on customer payment history and urgency.
- Consistently send reminders to customers through calls, WhatsApp, and messages to ensure timely collection.
- Build a good rapport with customers while maintaining firmness regarding due payments.
- Maintain daily calling reports, follow-up logs, and update internal systems or Excel sheets.
- Coordinate with the Accounts, Sales, and Field teams for smooth collection operations.
- Escalate critical non-paying cases to the management when required.
- Keep accurate records of calls, responses, promises, and commitments from customers.

**Required Skills**:

- Excellent verbal communication and interpersonal skills
- Confidence in making professional calls and convincing customers
- Basic knowledge of MS Excel / Google Sheets / CRM
- Organized approach with good time management
- Ability to work under pressure and meet collection goals
- Familiarity with ledger or credit-related processes is a plus

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

Expected Start Date: 11/07/2025


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