Calling Executive

4 days ago


Udham Singh Nagar, India Chawla Ispat Pvt Ltd Full time

**Key Responsibilities**:

- Make inbound and outbound calls to clients, addressing inquiries and providing excellent customer service.
- Handle customer queries and complaints with professionalism and empathy.
- Maintain accurate and detailed records of all interactions with clients.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Update and manage data in Excel, including reporting and tracking customer interactions.
- Follow up on leads and opportunities to generate business.
- Ensure all tasks are completed efficiently and in a timely manner.

**Skills & Qualifications**:

- Proficiency in **Microsoft Excel** (advanced functions such as VLOOKUP, Pivot Tables, etc.).
- Excellent **verbal and written communication** skills.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Experience in telecalling or customer service is a plus.
- **Females only**.

**Desired Traits**:

- Positive attitude and a strong desire to learn.
- Ability to work independently and as part of a team.
- Strong problem-solving skills.

**Benefits**:

- Competitive salary.
- Friendly and dynamic work environment.
- Opportunities for growth and career development.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Location**:

- Udham Singh Nagar, Uttarakhand (required)

Work Location: In person


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