Relationship Executive

6 days ago

Mumbai Maharashtra, India ORRA Fine Jewellery Full time

**Relationship Executive (Field marketing)**

**Brief Summary Of ORRA**

ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme.

**Position: Relationship Executive (Field marketing)**

Role & responsibilities

1. Identify potential customers through on-ground surveys and other lead generation methods.

2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.

3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.

4. Follow up with potential customers options based on their preferences and budget.

5. Build strong relationships with existing and new customers to foster loyalty and repeat business.

6. Provide exceptional customer service by understanding customers' preferences and requirements.

7. Assist customers in selecting suitable jewellery who have not visited the store to schedule appointments or provide further information.

8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.

9. Achieve and exceed individual and team sales targets on a consistent basis.

10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.

11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.

12. Collaborate with the marketing team to develop promotional strategies and initiatives.

13. Provide feedback on market trends, customer preferences, and competitor activities to the management.

1. Minimum 6 months of relevant experience in sales and lead generation in the jewellery industry.

2. Proven track record of meeting or exceeding sales targets consistently.

3. Excellent interpersonal and communication skills with the ability to build rapport with customers.

4. Strong negotiation and persuasive skills to close sales and upsell products.

5. Self-motivated and driven to achieve and exceed sales goals.

6. Ability to conduct on-ground surveys and identify potential customers effectively.

7. Flexibility to work on weekends, holidays, and participate in events as required.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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