Customer Service Escalation Desk(L2) Non Voice

dedicated to providing exceptional service and support to our customers. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Executive. Non voice process Pay: Up to ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund **Education**: - Higher Secondary(12th Pass)...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

Job description HIRING FOR CUSTOMER SERVICE - Non voice Location - Bangalore Roles & Responsibilities ● Create an inspiring team environment with an open communication culture  ● Achieve tasks  ● Respond to customer inquiries via email, chat, or social media in a timely and professional manner.  ● Provide accurate information regarding products,...

Job description HIRING FOR CUSTOMER SERVICE - Non voice Location - Bangalore Roles & Responsibilities ● Create an inspiring team environment with an open communication culture  ● Achieve tasks  ● Respond to customer inquiries via email, chat, or social media in a timely and professional manner.  ● Provide accurate information regarding products,...

**Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...

About us:OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group's business strategy to provide operational service support. OSBI works with the Group's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.OSBI also prides itself on...

**About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a self-motivated individual, have excellent customer...

Job Title: Senior Service Desk SpecialistExperience Required: 8+ YearsLocation: BangaloreRole Overview:We are seeking an experienced and detail-oriented Senior Service Desk Specialist to lead support operations, streamline escalation workflows, and strengthen our IT service management processes. This role requires expertise in handling complex escalations,...

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We Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Bangalore **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...