Customer Service

1 week ago


Bengaluru, India White Force Full time

Job description HIRING FOR CUSTOMER SERVICE - Non voice Location - Bangalore Roles & Responsibilities ● Create an inspiring team environment with an open communication culture  ● Achieve tasks  ● Respond to customer inquiries via email, chat, or social media in a timely and professional manner.  ● Provide accurate information regarding products, services, and company policies.  ● Escalate complex or unresolved issues to the appropriate department.  ● Maintain accurate records of customer interactions and actions taken in the company's CRM system.  ● Prepare and update reports as required by the management team.  ● Ensure written communication meets quality standards, including grammar, tone, and clarity.  ● Adhere to response time guidelines to meet service level agreements (SLAs). Email = iamsohail7007@gmail.com Contact No.- 9201596994



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