Reservation Executive

3 days ago


Zirakpur, India Echor Hotels & Resorts Full time

Echor is Hiring Reservation Manager..

**Reservation Executive - Echor Hotels & Resorts**

We are looking for an experienced and dynamic Reservation Executive to join our team at Echor Hotel & Resorts. If you have a passion for guest service, strong leadership skills, and a background in hotel reservations, this opportunity is for you

**Key Responsibilities:

- **
- Oversee reservation operations and ensure a smooth guest booking process. Respond to guest feedback and enhance their experience.
- Ensure seamless integration and accurate updates of inventory across multiple online travel agencies (OTAs), direct websites, and B2B channels.
- Work closely with the sales, marketing, and front office teams to optimize booking operations.
- Problem Resolution: Address and resolve guest concerns, booking changes, cancellations, or complaints promptly and professionally.

**Requirements:

- **
- Diploma/Degree in Hotel or Tourism Management.
- Excellent communication & leadership skills.
- A passion for guest service and experience enhancement.
- Team player with a willingness to relocate as per company needs.
- Salary & Perks:₹18,000/ to 28,000/ month
- Location: Zirakpur
- Interview Process: 2 rounds

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Work from home

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person



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