Trainee - Broking & Client Servicing Operations

2 weeks ago

Mumbai, India WTW Full time

**Job Title
GSS Coordinator - North America

**Job Level**

Trainee Advisor/ Advisor

**Job Summary
To support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokers

**Principal Duties/Responsibilities**
- To work within the regulatory requirements as needed within the organization
- Work on excel and word documents for data gathering
- Help co-coordinate tasks for your International counterpart
- Extreme focus on quality with the understanding of the financial/legal implications
- Escalate errors and breaches to the Lead
- Consistently meet service levels agreed with all relevant parties involved in process
- Highlight anomalies in time
- Managing database accurately and efficiently
- Active participation in all interactions (Team huddles, stakeholder discussions, etc.)

**Qualifications**
**and Skills**

**Qualifications**:Graduate (any stream)

**Skills**:

- Excellent command over written and spoken English
- Attention to detail, quality and accuracy
- Ability to prioritise and organise tasks, work within stiff timelines
- Ability to multi task
- Ability to learn new processes and systems
- Flexible and adaptable to changing demands
- Ability to work under pressure and meet tight deadlines
- Should be a quick learner and team player
- Ability to work independently and as part of a team
- Extreme competence in comprehension
- Intermediate level for MS-Office Suite especially MS Word and MS Excel

Graduate

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