Front Office Executive
2 days ago
**HOTEL LORDS- HOTEL OLTEN**
**Location: Andheri & Cst (Mumbai)**
**Salary: ₹18,000 - ₹25,000 per month**
We are looking for a motivated and well-presented Front Office Executive for our 3-star hotel to provide exceptional customer service and ensure smooth day-to-day operations at the front desk.
**Key Responsibilities**:
Guest Check-in and Check-out: Ensure efficient check-in/check-out processes for all guests.
Customer Service: Greet guests upon arrival, respond to inquiries, provide information about hotel facilities, and assist with special requests.
Reservations Management: Manage reservations, confirm booking details, and assist in overbooking situations.
Billing and Payment: Handle guest payments, process invoices, and maintain accurate records of transactions.
Coordination with Other Departments: Liaise with housekeeping, maintenance, and other departments to ensure guest satisfaction and timely room preparation.
Maintain Records: Update and maintain guest information, guest preferences, and relevant documents in the system.
Guest Feedback and Complaint Handling: Address guest complaints or concerns promptly, ensuring issues are resolved to the guest’s satisfaction.
Maintain Front Desk Area: Keep the front office area clean, organized, and welcoming at all times.
Security Protocols: Ensure safety and security of guests by following hotel’s security procedures.
**Qualifications**:
**Hotel management**
**Any graduate can apply**
**Skills Required**:
**Minimum 1-2 years of experience in hotel front office or customer service.**
**Good communication skills in English (additional language proficiency is a plus).**
**Proficient in hotel management software (knowledge of Opera, IDS or similar is preferred).**
**Strong interpersonal skills, with a friendly and professional demeanor.**
**Ability to multitask and work in a fast-paced environment.**
Customer service oriented with a positive attitude.
Strong attention to detail and problem-solving skills.
Time management and organizational skills.
Ability to work independently and as part of a team.
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Hotel: 2 years (preferred)
- Front office executive: 2 years (preferred)
- total work: 5 years (preferred)
Work Location: In person
-
Front Office Executive
4 days ago
Churchgate, Mumbai, Maharashtra, India Forehotels.com Full time**1. Guest Service Management**: - Greet guests warmly upon arrival and provide assistance throughout their stay. - Address guest inquiries, requests, and complaints promptly and professionally. - Ensure guest satisfaction by providing personalized service and anticipating needs. **2.** **Front Desk Operations**: - Oversee daily front desk operations,...
-
Front Office Executive
2 weeks ago
Churchgate, Mumbai, Maharashtra, India Parashar Hospitality Solutions Pvt Ltd Full time ₹ 3,00,000 - ₹ 3,60,000 per yearFOR 3 STAR HOTELThe Summary of PropertyThe hotel is a budget-friendly located in CST, a bustling suburb of Mumbai. It offers affordable accommodations with basic amenities suited for both business and leisure travelers. The hotel provides clean rooms, convenient services, and easy access to transportation, shopping malls, and entertainment areas in the city....
-
Hotel Front Office Executive/associate
6 days ago
Churchgate, Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time**FOR 3 STAR HOTEL** **The Summary of Property** The hotel is a budget-friendly hotel located in CST, a bustling suburb of Mumbai. It offers affordable accommodations with basic amenities suited for both business and leisure travelers. The hotel provides clean rooms, convenient services, and easy access to transportation, shopping malls, and entertainment...
-
Front Office Executive
2 weeks ago
Mumbai, Maharashtra, India Shubh Plastics Full time**Position: Front Office Executive** Role definition: As a Front Office Executive in HR & Admin department, play a crucial role in creating a positive first impression and ensuring the smooth operation in the office. You will serve as the first point of contact on phone & for clients, visitors, and employees. **Skills**: Excellent communication skills...
-
Front Office Executive
2 days ago
Mumbai, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. **What Job Involves**: **Welcome Customers**: Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. **Provide Service**: Known for their helpfulness and knowledge of the facility, front office executives’ direct...
-
Front Office Executive
2 weeks ago
Mumbai, Maharashtra, India SUNACT CANCER INSTITUTE PRIVATE LIMITED Full timeJob Title: Front Office Executive Location: Khar Hospital: - Sunact Cancer Institute Job Summary: We're seeking a highly organized and customer-focused Front Office Executive to manage our front desk operations at our hospital in Khar. As the first point of contact, you'll provide exceptional patient service, handle administrative tasks, and ensure a...
-
Admin, Front Office Executive
7 days ago
Mumbai, Maharashtra, India Della Group Full time**Job Title: Front Office Executive** **Location: Dadar, Mumbai** **Company: Della Luxury Products** **Job Summary**: We are seeking a well-presented, professional, and customer-oriented Front Office Executive to manage the reception area at our Dadar office. The role involves handling guests, incoming calls, and day-to-day front desk operations, ensuring...
-
Front Office Executive
6 days ago
Mumbai, Maharashtra, India Guru Nanak Hospital Full timeFront Office Executive Graduate with relevant experience Strong interpersonal skills, computer literate, Strong PR Skills, Command over English, Marathi & Hindi, (shift duties).
-
Front Office Executive
2 weeks ago
Mumbai, Maharashtra, India Da Werben Services Private Limited Full time**Role Purpose**: The Front Office Executive will be part of the Administrative Team, coordinating with all the Team members to keep track of appointments, payments, cancellations/adjustments and to ensure proper communication. **Education and Key Essentials**: 1 Graduate in any discipline 2 Excellent communication skills 3 Good knowledge of MS-Excel and...
-
Back Office Executive
6 days ago
Andheri West, Mumbai, Maharashtra, India Design office architects Full time**Back Office Executive Responsibilities**: - Gathering and processing research data. - Assisting and coordinating with the team. - Assisting the Front Office. - Organizing and updating calendars. - Processing company receipts, invoices, and bills. - Assisting management. **Back Office Executive Requirements**: - Bachelor’s degree in business...