Reviewer Engagement Associate

**Job Title**:Â Â Reviewer Engagement '‹Associate'‹Â

**Location**:Â Â PuneÂ

**Position Type**:9 months ( Contract)

**About the Springer Nature GroupÂ**

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities '“ enabling them to improve outcomes, make progress, and benefit the generations that follow. Â

**About the Brand**

Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.

**About the RoleÂ**

Springer Nature works with over 1m peer reviewers to ensure that the content that we publish can be trusted by the academic community. The Reviewer Engagement Associate is responsible for recruiting peer reviewers for Springer Nature journals. They will ensure the recruitment pipeline '“ from screening and onboarding to reviewer support '“ is efficient, effective, and aligned with the organization's goals.Â

We are seeking a motivated and detail-oriented Reviewer Engagement Associate to join our team. The Associate will be responsible for cultivating and maintaining strong relationships with peer reviewers across various academic disciplines. Your contributions will be key to ensuring a high-quality and efficient peer review process, while fostering a collaborative and respectful scholarly environment.Â

**Roles Responsibilities Â**

**Data management and analysis**:
**Customer engagement:Â**
- Engaging editorial board members with the recruitment process, ensuring that goals, and processes are clearly communicated to all parties.

**Recruitment process management:Â**
- Contributing to continuously improving the reviewer recruitment pipeline to ensure a high-quality and a responsive reviewer board.
- Managing the full reviewer lifecycle - from identification and outreach to onboarding, engagement, and performance tracking'”ensuring alignment with journal standards and timelines.
- Ensuring recruitment goals, expectations, and processes are clearly communicated to all stakeholders, fostering transparency and alignment across teams.
- Supporting initiatives to recognize and retain high-performing reviewers, enhancing long-term engagement and satisfaction.
- Maintaining a proactive mindset by being open to taking on additional initiatives and projects beyond defined responsibilities, contributing to team success and organizational growth.

**Process improvement:Â**
- Contributing to a culture of continuous improvement in the Reviewer recruitment team.Â
- Working to propose ways of improving or building upon existing processes and identifying new ways of supporting reviewer board recruitment at scale.

**Key Relationships**:

- Work with the Head of Reviewer Engagement, Team Lead and Reviewer Engagement team to deliver the recruitment strategy.Â

**Reports to**: Team Lead, Reviewer EngagementÂ

**Experience, Skills & QualificationsÂ**

**Experience: 1**+ years

**Skills**:

- Experience of STM journal publishing, with a good understanding of peer review and the role of external peer reviewersÂ
- A good understanding of recruitment processes.Â
- Experience in working with and building productive relationships with external stakeholders.Â

**Qualifications**: Â Â Â Â
- University degree, preferably in a relevant discipline.

**Please Note

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Job Posting End Date:
11-06-2025