Tele Calling Executive

4 days ago

Kanjurmarg Mumbai Maharashtra, India Modi Group Full time

Contact present or prospective customers by answering incoming calls & out bound calls made on a routine basis.
- Generate appointments & allot to sales person & punch in GDMS
- Influences customers to buy giving the Hyundai scheme and product information.
- Prior confirmation from customer before Test drive
- Handle customer queries & customer information including names and addresses should be entered in the GDMS system regularly.
- Schedule appointments for sales staff to meet prospective customers and the same should be notified to the team leader further actions.
- Maintain the database by entering, verifying, and updating the data
- Follow up calls on customers is necessary as daily practice
- Daily call reports should be mailed to the HOD.
- Responsibilities given by the team lead should be followed.
- For any queries which needs clarification should be discussed with HOD.
- Target given by the management and team should be achieved.
- The policies made by the management should be followed.
- Contribution to team effort by accomplishing satisfactory results as needed.
- Special callings on every weekend carnival throughout the month.
- Maintain exchange customer database for future callings & follow-ups
- Lead responsibility should be ensured telemarketing executive.
- Mandatory 80 qualities calls daily & generate minimum 5 appointments.
- Prepare DSR daily basis & submit to HOD.
- Rescheduling of cancelled test drive should be continues practice.
- Completion of Portal panel on daily basis.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Work Location: In person

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