Avp

-Job description

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **AVP**

**In this role, you will**:
Adherence to KRI & KPI targets as set by Global Operations Management

Deliver Risk & Control Framework

Adherence to Regulatory requirements. E.g. DFA & EMIR

Cost Review & Rationalisation

Process Improvements and Cost Savings Realisation

Support delivery of market-led initiatives

Partner and Input into Operating Model Strategy

Deliver - Offshoring Strategy

Engagement in Group wide initiatives

Create a change culture within the Operations

Lead People agenda

Develop and enhance Client Service Operating Model

**Typical KPIs and Targets**

Own and manage KRI targets set by each product line Globally, and engagement in regular risk and control meetings to explain numbers; plus input into the monthly Global MI packs, and reviewing offshore controls and issues with regional management

Input and delivery of process / capacity enhancements that will positively effect the KPI’s and allow more Business volume to be supported with mínimal incremental headcount

Actively manage KRIs to minimise risk. E.g. Nostro/Stock/inter-system breaks, Failed trades, Client Money and Unaffirmed Confirmations

Reduction in Operational losses versus previous year.

Ensure regular control reviews are performed and key issues identified and resolved

Implementation of Regulatory change initiatives per required standards

Identification of Key operational and Regulatory related risks & escalated in a timely manner

Accuracy in billed headcount and rationalisation of overtime

Work closely with the team to deliver efficiencies which result in tangible benefits and increases effectiveness of the department

Support delivery of Markets Ops led initiatives

Champion and influence case for change and drive implementation with the appropriate stakeholder support

Ensure implementation of Target Operating Model

Ensure Kuala Lumpur/Manila/Bangalore successfully take on board new migrations from the hubs with no negative impact on operational risk, client service and efficiency

Where appropriate, work with internal teams to improve the overall footprint and ensure we stay aligned to the Business goals

Reflect change agenda and delivery in all Operational goals. Encourage process improvements

Create an open, transparent, communicative environment, where success is driven from feedback and People Survey

Continually improve on client service

Build and embed a client focussed culture within the team
Requirements

**To be successful in this role, you should meet the following requirements**:
**Knowledge and Skill Requirements**:

- 8-10 years’ experience
- Previous Equity Client experience with a large broker/dealer preferred
- Knowledge of the Equity Markets
- Be a key team player
- Strong Communication Skills in both oral and written forms
- Ability to Meet Deadlines
- Ability to Handle High Pressure Situations
- Ability to Perform Multiple Tasks
- Organizational Skills with Special Emphasis on the Ability to Prioritize Responsibilities
- Proficiency in establishing new client relationships and effectively managing existing relationships to meet the financial and business goals of the organization
- Have a flexible attitude towards working hours.
- Knowledge of CTM/Oasys/Omgeo Alert/Fidessa a plus

**You’ll achieve more when you join HSBC**

**Issued By HSBC Electronic Data Processing (India) Private LTD