Domestic Caller

5 days ago


Mumbai Maharashtra, India Digital Night owl Pvt Ltd Full time

**Position: Domestic Caller - Voice Process (Female)**
**Location**: Virar, Mumbai
**Employment Type**: Full-Time (On-site)
**Experience Required**: Minimum 1 Year in Domestic Calling or Customer Support
**Compensation**: Hike on Current Package

**Role Overview**:
**Key Responsibilities**:

- Make outbound calls to potential clients/customers and handle inbound queries
- Explain products or services clearly and professionally
- Maintain proper records of calls, leads, and follow-ups
- Achieve daily/weekly calling targets and maintain quality standards
- Coordinate with internal teams for lead tracking and client communication
- Ensure a high level of customer satisfaction through effective communication
- Follow communication scripts and adhere to company protocols

**Requirements**:

- Minimum 1 year of experience in domestic calling or customer service
- Strong verbal communication skills in Hindi and English
- Confident, polite, and professional telephone etiquette
- Basic knowledge of computers and CRM tools is preferred
- Ability to multitask and manage time effectively
- Team player with a positive and proactive attitude

**What We Offer**:

- Hike on your current salary based on skills and experience
- Stable and supportive work environment
- Career growth opportunities within the team
- Fixed working hours with a good work-life balance

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9266612616


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