Customer Service Assistant
9 hours ago
**Responsibilities**:
- Coordinating the activities of the After Sales Support (Service & Support area) department and an active involvement in the process that determined each member of the team to better understand the values of the company.
- Collect the payments from the customers according to the schedule.
- Weekly reconciliation on collections and generate data.
- Coordinate with sales team and project team to solve the customer complaintsMaintain an updated data of old customers
- Ensure on time recovery from customers by follow ups & meetings
- Payment follow-ups
**Requirements;**
1. Must be fluent in English communication skills
2. Good knowledge of MS excel/Google sheets
3. Should be good at follow ups
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- B2B sales: 4 years (preferred)
- Customer service: 4 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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