Front Office Executive

1 day ago

Guindy Chennai Tamil Nadu, India SRI Balaji Hospital Full time

**Job Role** - Front Office Executive
**Job Location** - Guindy, Chennai
**Experience** - Min 2 years & above
**Education** - Any Degree
- To receive patients, Attenders, visitors etc into the hospital with care and concern
- Addressing the patient’s queries and concerns.
- To manage OPDs effectively and also to make sure the consultation rooms are available in the allocated OPD time
- Admission procedures are carried out once the patient is advised for admission from the consultant/casualty
- Inform the concern nursing departments during any admission and enquire about the room readiness to receive the patient at the ward
- In case of non-availability of rooms requested by the patient, upgrade for the higher categories of rooms with proper authorization
- Visitor and attendant pass is issued to the patient attender at the time of admission and the same is collected back at wards & cross checked before discharge.
- Updating the ward allocation file.
- Inform the nursing department after the final settlement of the bill at the time of discharge of the patient.
- Receiving the reports from the lab & Radiology and handing over the same to the patient after obtaining the acknowledgment in the report dispatch register.
- Explain the expenses covered under insurance and their eligibility to admit to appropriate wards.
- Any other responsibility assigned by the management is to be carried out.

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