Customer Care Executive

20 hours ago

Navi Mumbai Maharashtra, India Employee Hub LLP Full time

Handle retailer & customer complaints and ensure timely resolution

Prepare & analyze reports for management

Coordinate with Security, MEP, Housekeeping & Parking teams

Organize events for retail partners & support marketing initiatives

Oversee brand fit-out work & mall renovation projects

Manage parking operations (staff, attendance, checklists)

Maintain records, SOPs & assist in compliance and financial collections

Act as the voice of mall management with retailers, service providers & government departments

What we’re looking for:
Excellent communication & interpersonal skills

Strong computer skills (Excel, Word, PPT)

Organized, analytical & customer-focused

Location: Kalyan

Reports to: Sr. Operations Executive

**Job Type**: Permanent

Pay: ₹12,000.00 - ₹22,000.00 per month

Application Question(s):

- What is your notice period
- Are you ok with kalyan location

**Experience**:

- customer care executive: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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