Relationship Manage

1 week ago

Mohali Punjab, India Hunting Cherry Full time

Key Responsibilities (KRAs):

- Client Relationship Management: Build and maintain strong, long-lasting client relationships by acting as the primary point of contact for all account-related matters.
- Client Onboarding: Ensure seamless onboarding of new clients by understanding their needs, aligning expectations, and coordinating internal setup processes.
- Project Coordination: Understand and gather project requirements from clients and communicate them effectively to internal teams (tech/design/operations) to ensure smooth delivery.
- Upselling and Cross-selling: Identify opportunities to upsell additional services or solutions to existing clients, helping to increase account value and overall customer satisfaction.
- Client Retention & Engagement:
Pay: ₹11,736.17 - ₹40,000.00 per month

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7009915417

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