Relationship Manager

11 hours ago

Mohali, India The Future University Full time

About The Future University
The Future University is India's fastest growing live learning community. We offer LIVE cohort-based courses with India's top instructors.
Here is why, what we are doing is important:
● We believe community is the cornerstone of learning. Going through a course alongside a group of peers is the best way to achieve transformation.
● The best way to learn is by doing. That's why our cohort-based courses focus on active learning through hands-on assignments and projects.
● Everyone should have access to the best instructors. Removing the limitations of geography means that anyone in the world can access industry experts.
● Traditional education does not focus on skills relevant in the 21st century. At The Future University, we try to bridge this gap.
We're the leading player in a massive and growing market, but are still early enough for you to make a big impact.
Key Responsibilities:
1. Client Relationship Management – Build and nurture long-term relationships to ensure client satisfaction and retention.
2. Lead Conversion & Revenue Growth – Call potential leads, understand their needs, and convert them into course enrollments.
3. Client Support & Communication – Handle incoming calls, resolve client concerns promptly, and provide regular updates.
4. Collaboration & Coordination – Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service.
5. CRM & Data Management – Maintain accurate records, track engagement, and identify upselling/cross-selling opportunities.

Requirements:

  • 0-1 years of experience in relationship/account management.
  • Strong communication, negotiation, and interpersonal skills.
  • Customer-centric mindset with a proactive attitude.
  • Ability to handle multiple clients and prioritize tasks effectively.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance

Expected Start Date: 16/09/2025

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