Guest Relation Executive for Upcoming Mall

2 weeks ago

Koregaon Park Pune Maharashtra, India OASIS Full time

From 3 to 7 year(s) of experience
- ₹ 4,00,000 - 8,00,000 P.A.
- Pune ( Koregaon Park)**Duties & Responsibilities**:

- Welcome and greet guests during check-in and check-out
- Allocate time & resources efficiently to deliver results under changing environment
- Responsive to change by altering behavior and eagerness to learn new skills
- Conversant with the information regarding the mall, brands and any other activities
happening within the mall
- Professional approach towards dealing with the customers
- Prompt in dealing with the complaints and concerns
- Ensure regular cleaning of the restrooms and floors
- Provide support to other functions as and when required
- Abide by the rules, regulations and policies laid down by the management
- Collect & analyze customer feedback along with his likes and dislikes

**Additional Skills**:

- Fluent in English
- Customer-oriented and professional attitude
- Independent, self-motivated & responsible
- Familiar with basic MS Office, Word, Excel etc.
- Sound decisions making ability

**Qualification Any Graduate, Postgraduate in**

**any field would be preferable**

**Overall Experience**

3-6 years of experience

in Mall/ Hotel/

Multiplexes

**Type of industry**

**Hotel / Retail / Commercials /**

**Interiors**

**Contact Details**

**Sakshi Kadam**

**OASIS**
- Role:_Guest Services
- Salary:_ 4,00,000 - 8,00,000 P.A.
- Industry:_Retail
- Department:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills- Hotel ManagementGuest HandlingGuest RelationsIHMGuest Relationship Management- HospitalityWordFront OfficeBhmMultiplexGuestFront Office ManagementGuest ServiceMallRetailExcelAirlinesGuest SatisfactionAirportGRAFront Office Operationsms office wordHotel- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate

**Company Profile**:
OASIS Open

Leading Real-Estate Company
- Company Info- Details+- Contact Company:_OASIS Open
- Address:_Leading Real-Estate Company

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