Customer Relationship Officer

6 days ago

Thrissur Kerala, India Hair O Craft Hair and Skin Clinic Full time

Job Descitption
- Co-ordinate with the medical team and give suitable solutions for the customer;
- Advise customers regarding our services and convince them about our strengths;
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty;
- Act as point of contact for complaints and escalate issues as appropriate;
- Resolve customer complaints quickly and effectively;
- Collaborate with internal teams to address customer needs;
- Team working and leadership skills; create new strategies and stay on top of the administration side of things;
- The ability to meet tight deadlines and outstanding time management skills;
- Achieve sales and revenue targets and work diligently to achieve them;
- Participation in all Promotional Activities;
- Implementing strategies to test the various forms of marketing developed by the team;
- Top-quality analytical skills involve gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
- Making sure the customer database is correctly segmented for targeted marketing activities;
- Help sales team up-sell or cross-sell services and products;
- Liaising with other Government departments as and when needed;
- Travelling as the Company demands.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 50% (preferred)

  • Customer Relationship Officer

    11 hours ago

    Thrissur, Kerala, India Manappuram Finance Full time

    Grade/Level **Junior Assistant**: - Qualification **Any Degree**: - Department **Customer relationship**: - Experience - CTC Range **As per company norms**: - No of Vacancies **20**: - Skills

  • Customer Relationship Executive

    2 weeks ago

    Thrissur, Kerala, India EXCEL EARTHINGS Full time

    **Customer Relationship Executive (CRE)** Department: Sales & Marketing Location: Punkunnam, Thrissur - Make outbound calls to potential customers to promote products/services. - Explain product features, benefits, and pricing clearly to prospects. - Maintain and update customer databases with accurate information. - Follow up on leads generated through...

  • Customer Relationship Officer

    6 days ago

    Kochi, Kerala, India Talent Mind Consultancy Full time

    Position: Customer Relationship Officer **Responsibilities**: - Building and maintaining customer relationships - Identifying new business opportunities - Manage concerns and complaints - Communicating with other departments - Analysing customer data - Creating sales plans to generate revenue - Monitor business competitors **Salary**: Up to ₹40,000.00...

  • Relationship Officer

    11 hours ago

    Thrissur, Kerala, India Factorhuman Resources Pvt Ltd Full time

    **Job Summary**: This role combines banking and insurance expertise to offer insurance products and services to bank customers. Insurance Officers working in Bancassurance are responsible for selling insurance policies, assisting clients with claims, and ensuring compliance with regulations. They work collaboratively with the bank's staff to provide...

  • Customer Relationship Executive

    11 hours ago

    Thrissur, Kerala, India OCEAN POLYMER TECHNOLOGIES PVT.LTD Full time

    Are you a proactive communicator with a passion for customer relationships? Do you have a keen eye for detail and experience in receivables follow-up? **Key Responsibilities**: - Conduct receivables follow-up with sales teams and dealers - Perform receivable analysis and reporting to ensure timely collections - Build and maintain strong relationships with...

  • Customer Relationship Officer

    2 weeks ago

    Kochi, Kerala, India Regiis Insurance Brokers Pvt Ltd Full time

    **We are searching for a highly motivated and results-oriented Customer Relationship Officer (CRO) to join our esteemed team. This pivotal role focuses on building and nurturing client relationships, ensuring exceptional service and exceeding expectations in the insurance coverage they receive.** **Responsibilities** - Experience in handling SME and...

  • Relationship Officer

    2 days ago

    West Fort, Thrissur, Kerala, India DELTA CHASE Full time

    **Relationship Officer - Delta Chase** **Location**: Thrissur, Kerala **Salary**: ₹10,000 - ₹20,000 per month (Based on Targets) + Incentives **Job Type**: Full-time **Job Summary**: Delta Chase is looking for a motivated **Relationship Officer** to join our team. This role involves **customer coordination, document collection, and follow-ups** to...

  • Customer Relationship Officer-solar

    2 days ago

    Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time

    **Job Description: Customer Relationship Officer (CRO) - Solar Company, Kochi** **Position**: Customer Relationship Officer (CRO) **Location**: Kochi **Languages Required**: English & Malayalam (Fluency in both is a must) **Experience**: 0-2 years (Freshers can apply) **Salary**: As per industry standards **Responsibilities**: - Handle customer inquiries...

  • Customer Relationship Officer

    2 days ago

    Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full time

    We are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...

  • Relationship Officer

    11 hours ago

    Thrissur, Kerala, India Manappuram Finance Full time

    Grade/Level **Jr. Officer**: - Qualification **Any Graduation**: - Department **Digital Personal Loan**: - Experience **Freshers/Experienced**: - CTC Range **As per company norms**: - No of Vacancies **18**: - Skills **Good Communication skill, Preferred Language: Telegu, Kannada, Guajarati,Hindi, Marathi, Tamil**: