Customer Support Hotels

2 days ago

Parvat Gam Surat Gujarat, India Abkps outsourcing PVT.LTD Full time

**ABkps Outsourcing Pvt Ltd** FRONT DESK SERVICE PROVIDER FOR HOTELS **Job Title : FRONT DESK AGENT For U.S. Based Hotels** **-->Job Duties and Responsibilities** - Virtual check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call. Efficiently manage multiple phone calls. - Deal with queries and provide correct information - Take reservations - Handle modifications or cancellations of existing reservations - Handle and resolve guest complaints - Be able to answer any questions relevant to a guest's reservation, hotel amenities, driving directions, area information, billing questions, etc. - Take and deliver messages accurately and completely. **-->Qualifications** - High school diploma - knowledge of administrative and clerical procedures - knowledge of customer service principles and practices - Be able to work overnight **Skills** - Strong Verbal and Written communication skills (English) - Attentive listener - Professional personal presentation - Customer service oriented - Organized - Stress tolerance - Show Initiative - Problem solver **Available shifts: (7:00AM -3:00PM, 3:00PM - 11:00PM & 11:00PM - 7:00AM)** **(6 days working a week, rotational week off)** **Location : Surat** **Salary : 15,000-22,000** **Freshers are can apply.** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Overtime pay - Shift allowance Ability to commute/relocate: - Dindoli, Surat - 394210, Gujarat: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) **Language**: - English (required)

  • Frontdesk and Customer Support

    1 week ago

    Parvat Gam, Surat, Gujarat, India Abkps outsourcing PVT.LTD Full time

    **ABkps Outsourcing Pvt Ltd** FRONTDESK AND SUPPORT **Job Title : FRONT DESK AGENT For U.S. Based Hotels (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call....

  • Frontdesk and Customer Support

    3 hours ago

    Parvat Gam, Surat, Gujarat, India Abkps outsourcing PVT.LTD Full time

    **ABkps Outsourcing Pvt Ltd** FRONTDESK AND SUPPORT **Job Title : FRONT DESK AGENT For U.S. Based Hotels (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call....

  • Frontdesk and Customer Support

    6 days ago

    Parvat Gam, Surat, Gujarat, India Abkps outsourcing PVT.LTD Full time

    **ABkps Outsourcing Pvt Ltd** **International Voice Process (Fluent English)** **Job Title : International Voice Process (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of...

  • Front Desk Agent

    2 days ago

    Parvat Gam, Surat, Gujarat, India Abkps outsourcing PVT.LTD Full time

    **ABkps Outsourcing Pvt Ltd** FRONT DESK AGENT FOR HOTELS **Job Title : FRONT DESK AGENT For U.S. Based Hotels (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call....

  • Hotel and Package Executive

    2 days ago

    Varachha, Surat, Gujarat, India Tour & Travels Full time

    **Job Description**: - Managing International and Domestic Hotel & Package plans for clients. - Ensuring that the best rates and stay plans are opted for at all times. Negotiate rates from the relevant vendors. - Form filling for Hotel & package as per procedure or as and when needed for clients. - Design and create travel packages that include hotel...

  • Customer Onboarding

    6 days ago

    Surat, Gujarat, India Yanolja Cloud Solution Pvt. Ltd. Full time

    **Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

  • Hotel and Package Executive

    2 weeks ago

    Varachha, Surat, Gujarat, India Masti Tour And Travel Full time

    **Job Description**: - Managing International and Domestic Hotel & Package plans for clients. - Ensuring that the best rates and stay plans are opted for at all times. Negotiate rates from the relevant vendors. - Form filling for Hotel & package as per procedure or as and when needed for clients. - Design and create travel packages that include hotel...

  • Customer Onboarding

    2 weeks ago

    Surat, Gujarat, India Yanolja Cloud Solution Full time

    **Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

  • Hotel and Package Executive

    1 week ago

    Varachha, Surat, Gujarat, India Tour & Travels Full time

    Managing International and Domestic Hotel & Package plans for clients. - Ensuring that the best rates and stay plans are opted for at all times. Negotiate rates from the relevant vendors. - Form filling for Hotel & package as per procedure or as and when needed for clients. - Design and create travel packages that include hotel accommodations,...

  • Hotel and Package Executive

    1 week ago

    Varachha, Surat, Gujarat, India Masti Tour And Travel Full time

    **Job Description**: - Managing International and Domestic Hotel & Package plans for clients. - Ensuring that the best rates and stay plans are opted for at all times. Negotiate rates from the relevant vendors. - Form filling for Hotel & package as per procedure or as and when needed for clients. - Design and create travel packages that include hotel...