Hotel and Package Executive

2 weeks ago

Varachha Surat Gujarat, India Tour & Travels Full time

**Job Description**:

- Managing International and Domestic Hotel & Package plans for clients.
- Ensuring that the best rates and stay plans are opted for at all times. Negotiate rates from the relevant vendors.
- Form filling for Hotel & package as per procedure or as and when needed for clients.
- Design and create travel packages that include hotel accommodations, transportation, and other relevant services.
- Collaborate with various service providers to assemble comprehensive and appealing packages.
- Develop detailed travel itineraries for clients, including information on accommodation, transportation, and activities.
- Establish and maintain strong relationships with hotels, transportation providers, and other vendors.
- Continuously evaluate and update the list of preferred vendors.
- Work within client budget constraints to create cost-effective travel packages.
- Ensure a high level of customer satisfaction by delivering quality service and exceeding client expectations.
- Seek feedback from clients and use it to improve services and offerings.
- Stay informed about industry trends, new hotels, and emerging destinations.
- Conduct market research to identify opportunities for enhancing travel packages.
- Maintain and update clients queries in the calendar for follow-up.
- Maintain and swiftly resolve client’s feedback of hotels & Package facilities as needed.
- Preparation of lists of activities for various destinations which can be presented to clients.
- Prepare & maintain Client’s record in the system as well as hard copies for future references.
- Analyse, Identify & coordinate with New Vendors as and when necessary.

**Job Specification**:

- Bachelor’s degree from recognised university
- 2-3 years’ experience in customer service industry
- Hotel or Tourism & Travel industry experience would be an added advantage
- Proficient with Microsoft Office software and phone systems
- Excellent written & verbal communication skills (Gujarati, English, Hindi)
- Attention to details, Coordination Skills, Interpersonal Skills, Negotiation Skills, Time Management

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

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