Customer Relationship Executive

6 days ago

Navrangpura Ahmedabad Gujarat, India JuniGadi.com Full time

**Customer Relationship Executive (Automobile Sales & Support)**

**Company**: Junigadi
**Location**: Ahmedabad, Gujarat
**Salary Range**: ₹10,000 - ₹25,000 per month

**About Us**

At **Junigadi**, we are committed to providing the best support to customers looking to buy used vehicles. We simplify their journey by assisting with loans, handling documentation, and ensuring a smooth and trustworthy vehicle buying experience.

**Role Overview**

**Key Responsibilities**
- Handle inbound and outbound customer calls with professionalism.
- Guide customers through the vehicle buying journey, including loan support.
- Convince and convert leads into successful sales with a customer-first approach.
- Build strong customer relationships to ensure retention and long-term satisfaction.
- Maintain accurate reports, records of calls, visits, and follow-ups.
- Conduct field visits and support office operations when required.
- Manage multiple customers simultaneously with efficiency and clarity.
- Ensure timely completion of all assigned responsibilities without delay.
- Stay updated with automobile market trends and customer behavior.

**Requirements**:

- Minimum **Graduate** in Commerce/Science or equivalent.
- **1+ year experience** in automobile industry/customer handling preferred.
- Proficiency in **Gujarati & Hindi** (spoken) - English is an added advantage.
- Good computer literacy - ability to work with MS Office, CRM, or related software.
- Strong numerical ability for handling customer loan/finance discussions.
- Excellent convincing skills, multitasking ability, and proactive problem-solving.
- High sense of responsibility, accountability, and commitment to customer satisfaction.
- Motivated to handle both **fieldwork and office work** when needed.
- Active, energetic, and always ready to engage with customers.

**What We Offer**
- Salary**:₹10,000 - ₹25,000/month** (depending on skills & experience).
- Opportunity to grow in a fast-paced automobile marketplace.
- Exposure to both **sales and customer relationship management**.
- A supportive team environment that values professionalism and growth.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

**Language**:

- English (preferred)
- Gujarati (required)

Work Location: In person

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