Call Center Executive

2 days ago

Lucknow Uttar Pradesh, India Coverfox Insurance Broking Full time

**About the Role**

The role is to initiate, enable and conclude insurance sales (motor / health) for customers as a telecaller through the call/contact centre setup. The incumbent will report to the Team Leader for the vertical. Experience in call centre is a must; insurance experience is good to have.

**Your key goals and responsibilities**
- Take care of inbound / outbound calls to take up insurance sales (motor / health) through telecalling set-up.
- Call potential customers based on leads / database assigned to assist sales of insurance products as a broking set up.
- Understand and learn products of different insurers to pitch the right product as per customer need and use.
- Develop and sustain effective customer relations to be able to cross-sell & upsell.
- Using sales scripts given by the company to drive sales and respond to customer rejections / queries.
- Continuously meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Your key qualifications & competencies**:

- Graduate in any field. In case of undergraduate, should have substantial insurance experience.
- 3+ years of experience in call centre sales - outbound, is a must have.
- 3+ years of experience in life / general insurance companies is good to have.
- Good written and telephonic communication skills.

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person

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