
International Voice Process
1 day ago
We are seeking a dedicated and customer-focused International Voice Process Associate to join our team. This role involves handling voice-based interactions with clients and customers from around the globe.
**Key Responsibilities**:
- Provide accurate information related to products and services.
- Troubleshoot and resolve customer issues efficiently.
- Maintain a high level of professionalism and courtesy in all interactions.
- Achieve and exceed performance targets.
- Update customer records and maintain detailed documentation.
- Collaborate with team members to improve customer service processes.
- Work in varying shifts, including nights and weekends, to accommodate different time zones.
- Stay updated on product knowledge and industry trends.
- Ensure clear communication with customers who speak different languages.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹250,000.00 - ₹450,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- International voice process: 2 years (required)
Work Location: In person
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Hyderabad, Telangana, India MoSahaya Full timePay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus - Shift allowance - Yearly bonus **Experience**: - International voice process: 1 year (required) Work Location: In person **Speak with the employer** +91 7205153122