International Voice Process

2 days ago


Hyderabad Telangana, India 3G HR SERVICES Full time

**Position**: International Voice Process
*Technical support
*Customer support

**Experience**: 1+ Years
**Package**: Upto 4.4 LPA
**Working Days**: 5 Days
**Shifts**: Night (Rotational Shifts)
**Location**: Hitech City, Hyderabad

** 2-Way Cab Provided(Radius 30 KMS)**

**Key Responsibilities**:

- Handle inbound and outbound calls for international clients with professionalism and accuracy.
- Provide information, assistance, and resolution for customer queries regarding products and services.
- Follow standard operating procedures to ensure consistent and high-quality service.
- Maintain detailed records of customer interactions in the CRM system.
- Work collaboratively with internal teams to escalate and resolve complex issues.
- Ensure customer satisfaction by addressing concerns effectively and efficiently.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Experience**:

- International voice process: 1 year (required)
- Customer Support / Technical Support: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9866334188



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