Project Coordinator

**Job Description: Project Coordinator & Support (Healthcare Domain)**

**Position Title**: Project Coordinator & Support
**Experience**: 1 - 3 years
**Domain**: Healthcare / Hospital Information Systems (HMIS)
**Location**: Thane
**Employment Type**: Full-time

**About the Role**

We are looking for a proactive and detail-oriented **Project Coordinator** to support the successful planning, execution, and delivery of healthcare software implementation projects.

The Project Coordinator will serve as a key link between **clients, internal teams (development, support, and QA)**, and management — ensuring timelines, quality standards, and deliverables are met. This role requires strong organizational, communication, and documentation skills along with an understanding of healthcare workflows and software implementation processes.

**Key ResponsibilitiesProject Coordination**
- Coordinate and monitor project activities, timelines, and deliverables across multiple modules of the HMIS.
- Track progress, prepare status reports, and communicate updates to stakeholders.
- Assist Project Managers in scheduling meetings, preparing agendas, and recording minutes of meetings.
- Maintain and update project documentation including project plans, risk registers, and change requests.
- Ensure adherence to implementation methodology and client timelines.

**Client Communication & Support**
- Act as the primary contact between clients and internal teams for ongoing project coordination.
- Gather and document client requirements, ensuring they are clearly communicated to the technical teams.
- Follow up on issue resolution and ensure timely closure of client queries.
- Coordinate and support user acceptance testing (UAT) and Go-Live activities.

**Implementation & Documentation**
- Support the implementation team in configuring, validating, and deploying modules.
- Document process workflows, module configurations, and client-specific customizations.
- Prepare user training materials, presentations, and module demonstration documents.
- Assist in post-Go-Live support and ensure feedback is logged for process improvement.

**Reporting & Tracking**
- Maintain project trackers, dashboards, and progress reports.
- Identify risks and escalate project deviations proactively to the project manager.
- Coordinate follow-ups on assigned action items and deliverables from all stakeholders.

**Skills & Competencies**
- Excellent **coordination and multitasking** abilities.
- Strong **communication and documentation** skills.
- Good understanding of **healthcare workflows** and HMIS solutions.
- Proficiency in **MS Office tools (Word, Excel, PowerPoint)**.
- Analytical thinking and a problem-solving mindset.
- Ability to work collaboratively across departments and manage multiple priorities.

**Qualifications & Experience**
- Bachelor’s Degree in Computer Science, IT, Healthcare Administration, or related field.
- 1-3 years of experience in **software project coordination or implementation**, preferably in the healthcare domain.
- Exposure to hospital information systems (HIS/HMIS/EMR) will be an advantage.
- Willingness to travel to client sites for project coordination and implementation activities.

**Key Attributes**
- Organized, reliable, and detail-focused.
- Strong interpersonal and client management skills.
- Capable of handling pressure and ensuring timely delivery.
- Customer-oriented mindset with a commitment to quality and continuous improvement.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person